Privacy Policy

At Champ, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and disclose information when you use our Slack app, “Champ,” designed to help sales professionals create brief summaries on prospects. The terms "you" or "users" refer to individuals using our app, while "customer" refers to organizations utilizing Champ. For more details on how we handle non-personal customer data, please refer to our Data Usage Policy.

 
COLLECTION AND USE OF PERSONAL INFORMATION
Information Collected Through Champ:
We advise users to avoid uploading personal information while using Champ. If you choose to share personal data regarding your clients or prospects, it is your responsibility to comply with relevant privacy laws, including ensuring you have the necessary consent to share such information.

When you use Champ via third-party platforms (e.g., Slack), we do not access or store any personal data about your clients or prospects. We only collect business contact information necessary to support and communicate with you, the customer.

For any questions about personal information handled on behalf of a customer, we recommend contacting the customer directly or reviewing their privacy policy.

We may collect personal information in the following circumstances:

When you create an account
When you sign up for updates or notifications
When you interact with us through support, feedback, or surveys

We collect your name and business details, such as your current position and company. This information is used to provide personalized meeting preparation or research as requested. Your data is retained until you uninstall the app or request deletion through the "Contact Us" section.

SHARING OF PERSONAL INFORMATION
We do not sell, rent, or share your personal information with any third-party service providers or business partners. Your information is only used within Champ to support and operate the app, and we do not disclose it to external entities for any reason.

AI-Generated Responses Disclaimer

This app leverages a Large Language Model (LLM), such as ChatGPT, to respond to user inputs. While the model aims to provide accurate and helpful responses, it may occasionally generate content that is incorrect or incomplete. We encourage users to review the information and use their discretion when acting on the provided responses.

RETENTION OF INFORMATION
We retain your personal information as long as it is operationally or legally necessary. When no longer required, we will anonymize or securely destroy your information.

SECURITY
We have implemented safeguards to protect the personal information you provide us. Access to your personal information is restricted to authorized personnel only.

YOUR RIGHTS
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us directly, and we will assist you with your request.

CHANGES TO THE PRIVACY POLICY
This privacy policy may be updated periodically. We encourage you to review this page regularly to stay informed about any changes. The last update date is noted at the top of this policy.

CONTACT US

If you have any questions or comments about this privacy policy or how we handle your personal information, or if you wish to make any data-related requests, please contact our Privacy Officer at:

Email: [email protected]